Shannon has office hours Monday through Saturday, by appointment only.
If you are interested in becoming a new client, please contact Shannon directly (via email, text, or phone call) to ensure a good therapeutic fit and schedule your first appointment. Bloom offers complementary 15-minute phone consultations to ensure we are a good match for your goals and needs. All communication is confidential and secure. Please note that we do NOT provide crisis counseling. If this is a mental health emergency, please call 911, or 512-472-4357 (crisis hotline). We do our best to return calls and/or texts within 48 business hours. Occasional situations may make this difficult to do.
***Katy is on maternity leave until 2019, and is not accepting new clients until further notice. Email her if you would like to be added to Bloom’s email list. Email notifications will involve updates on future session availability with Katy, as well as wellness goodies such as blog articles, podcasts, recommended reading, yoga classes, and personal development/wellness workshops she may be offering in the future.***
Treatment plans will vary based on your individual needs and goals. It is common for us to recommend beginning with weekly sessions; as you make progress we will taper down to biweekly, monthly, and then will be available as needed. We aim to be flexible and balance an ideal level of care with scheduling and financial needs, as long we can still provide effective care. We’ll usually begin by reserving a regular time slot that works for your schedule, and you will also be given access to our online scheduling portal where you can schedule/change your own appointments as needed. If you have a very varied schedule that doesn’t allow for regular reservations, you can use the online scheduler to schedule week by week as you know your availability. If you choose this option, we cannot guarantee our schedules will regularly match up to yours; this may interfere with your treatment plan and limit progress towards your goals. However, if your schedule is very flexible it may work just fine.
Please arrive 15 to 20 minutes early before your first appointment in order to read over the informed consent and fill out a brief intake form. We are located on the second floor within Second Wind Counseling and Support Center. If Shannon is in session, you will see your paperwork on a clipboard in the waiting area for you. Do not knock on a closed therapy room door. We will find you in the waiting area when ready and do our very best to start appointments right on time. Make sure and help yourself to the restroom, as well as water or tea in the waiting area. If you prefer to print and fill out the paperwork ahead of time, we are happy to email it to you.